Unable to Login
The following are possible causes of the login issue.
① The password entered is incorrect
Solution: Press “Show” in the password input box to display the password, and check whether the uppercase and lowercase letters are entered correctly.
② The Email address entered is incorrect
Solution: Please confirm the Email address you want to log in is the Email address used in your account setting.
③ No password is set
Solution: When the above ① and ② are not applicable, it may be the reason that the password has not been set. In this case, please contact WealthPark Customer Support by email <CS_Vertical@wealth-park.com> to re-issue your account.